Botchat part 3

Bot J: Good afternoon, Maike. Hope you are doing well and safe at your place.,

Maike: Hello, thanks!,

Maike: Could you please check where my parcel is?,

Bot J: I understand that there is a delay in the delivery of the parcel. Let me quickly check your parcel details and assist you further.,

Bot J: Maike, I can see that your parcel’s delivery has been attempted on 19th May but not delivered due to some unforeseen reasons.,

Maike: When will it be delivered?,

Bot J: Could you please tell me if there is any gate code or buzzer required to access the property?,

Maike: There is a buzzer. People ring the door bell, and I press the buzzer. No one from Yodel rang on either delivery attempt.,

Bot J: I apologise for the experience you’ve had with this delivery. Thank you for your cooperation and for sharing the instructions to assist us. ,

Bot J: Please confirm the delivery address once- ** *** ROAD EBAYK59PBK5 EDINBURGH MIDLOTHIAN Post code : *** ***,

Maike: The address is correct. But the second line is nonsense. I don’t know what it means.,

Bot J: Thank you for the confirmation.,

Bot J: I have raised your concern with our depot to arrange the redelivery of your parcel today and requested them to send the parcel out for delivery at the earliest.,

Maike: When is that, please?,

Bot J: Once the driver leaves the depot to start deliveries, you’ll receive a text message that will contain a 2 hour time window. You can follow the tracking link of our website here: https://www.yodel.co.uk/tracking/JD0002249681549496/EH68BR,

Maike: Will it be today?,

Bot J: As per the process, your parcel will be sent out for delivery, therefore, I request you to please wait for today’s delivery.,

Maike: Will it be delivered today? I am out tomorrow.,

Bot J: I can understand your concern, however, the driver will make another attempt of your parcel today. I request you to keep track of your parcel over our website for an update.,

Maike: The tracking link says it will be delivered on the 19th, which was yesterday. I’m confused.,

Bot J: Once the driver leaves the depot to start deliveries, you’ll receive a text message that will contain a 2 hour time window and the tracking details will be update.,

Maike: Alright then. Thanks!

“Reconnecting…”

This time I tracked the Yodel van carefully, refreshing the tracking website every 20 seconds. When is was 3 deliveries to go, I made Mr W watch the tracking information and call me as soon as it moved to 2 deliveries to go, while I went downstairs to stand in front of the house, ready to throw myself in front of the next Yodel van.

And in case the Yodel delivery driver slipped past me anyway, I also put a sign on the door.

Desperate measures

Happy ending

Happy ending - only I’m not so sure about the shoes …